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- Exchange within 3 Days:
With the receipt and the shoe box.
- Right to Refuse Exchange:
We reserve the right to refuse the exchange if the product is not in a condition that allows us to resell it or if it has been used.
- No Exchange for Party Shoes, Bags, and Accessories:
We apologize for not being able to exchange party shoes, bags, and accessories.
- Satisfaction Guarantee:
If you are not satisfied with your purchase for any reason, you can exchange it for a product of the same or higher value.
- We apologize for not accepting returns for any reason.
- Warranty:
All products in the shop are guaranteed against manufacturing defects only and not against misuse. We reserve the right to determine the level of warranty.
note:
- No Guarantee for Odors and Water Leakage:
We do not guarantee against odors and water leakage in shoes, as these depend on various circumstances.
